How can we help you?
Choose the right topic
Start with the FAQs, installation instructions or print file guidelines relevant to your question.
Check the details before ordering
Check the product information and file requirements before finalizing your design or uploading a file.
Contact support
If your question remains unanswered, send us your request, preferably including product or order information.
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Help with product selection, artwork and dimensions
Help with product selection, artwork and dimensions
Choose adhesive lettering if you need individual letters, numbers or contact details without a background. A printed graphic sticker is intended for logos, multicolor artwork and complex graphics. Window stickers are designed for glass surfaces; magnetic signs are suitable for certain flat metal surfaces and changeable applications.
Always measure the vehicle area that can actually be used. Door handles, body recesses, windshield wipers, sensors and curves can limit the possible size. A straight-on photo of the area helps you assess the position and proportions more accurately.
Check the print file and text
Check the print file and text
Use the best possible file and follow the specifications for the respective product. For text, check phone numbers, web addresses, upper- and lowercase letters and special characters. For QR codes, the destination must work before production and remain permanently accessible.
If your question is product-specific, mention the product, desired dimensions, application surface and available file format when contacting us. For an existing order, the order number is also helpful.
What matters after placing your order
What matters after placing your order
Custom-made items are produced according to the details provided in the order. You can find the shipping status and available delivery information in the order messages and on the Shipping and Delivery page. Check the package upon receipt and store the material in a protected place until installation.
Before applying the sticker, the surface must be clean, dry and suitable. Read the installation instructions for the selected type of sticker, take your time aligning the artwork and work in a sheltered environment whenever possible. Large or complex applications may require professional assistance.
Care and reordering later
Care and reordering later
Clean the lettering gently and do not aim a high-pressure jet directly at the edges. Check narrow letters and points occasionally. Keep the dimensions, artwork file and order number if you would like to add an identical element later.
Current contact details, payment information, shipping instructions and legal information can be found on the respective linked shop pages. This information takes precedence over general guide texts.